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Consumer Complaint Letter

A complaint to a trader using your rights under the Consumer Rights Act 2015 (faulty goods, poor service, refunds).

£25 incl. VAT · 1 working day

Your details

Full nameEmailPhone

About your matter

Your name and addressTrader name and addressWhat you bought, when, and priceWhat went wrongWhat you want (repair, replacement, refund, price reduction)

Before you pay

This matter is in England or Wales. No court claim has been issued and I have no court or tribunal deadline in the next 14 days. I understand Sorted Legal is not a law firm, is not regulated by the SRA, and does not give regulated legal advice or represent me. I agree to the Terms. I ask you to start work straight away and I understand I lose my right to cancel once my document has been delivered.

Fixed-price legal documents and letters for individuals and small businesses in England & Wales, checked by a person.

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Disclaimer

Sorted Legal is a trading name of Lynch 369 Ltd (company no. 17522352, registered in England & Wales). We are not a firm of solicitors and are not regulated by the Solicitors Regulation Authority. We provide legal document drafting and information services that do not involve reserved legal activities. We do not represent you in court. ICO registration ZC275882.

Registered office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. Cyber Essentials certified.